Company

History


PT. Prima Adjusterindo Mandiri or known as Prima Adjusters was established in 2004 as an independent loss adjusting firm. It was created to fulfill the Indonesian market’s demand for highly qualified loss adjusting services across various product lines.

Our commitment is to provide a high level of customer care using qualified and experienced adjusters, most of whom have an additional technical qualification.This enables Prima to manage a business that collectively possess a remarkable range of skills that operates throughout specific commercial sectors.

We take pride in committing our core values of integrity, expertise and professional excellence to our principals, through a well controlled practice to ensure high standards.

Prima are members of VRS Global network, which today is one of the leading independent adjuster firms in the world. VRS, headquartered in the United States, has a network of licensed partners in more than 100 countries and over 300 offices all around the world.

This partnership with VRS gives us an access to the global network in the major insurance and reinsurance underwriting centres. As a consequence we are recognized by most foreign Reinsurers and Underwriters to handle large and complex claims.

BRANCH OFFICE :

SURABAYA

Established in 2008 Prima opened an office in Surabaya primarily to support the local market in addition to servicing Eastern Java and other Eastern Indonesia regions.

This satellite operation provides Prima with on the ground Adjusters and Surveyors who can promptly attend site investigation and liaise with local Insurers and Brokers. This facilitates a more efficient and cost effective claims handling process.


Goals & Value

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Teamwork

We appreciate every person values. Consist of professional and knowledgeable human resources, it’s such a perfect combination to uphold a great leaderships among the team.

Experience

We adjusted more than 40 reputable clients, we’ve been deal with various condition and difficulties for any claims services.

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Expertise

More than a decades in adjusters and claims world. We provides you a different perspective of claims assessment techniques.

Teamwork

We appreciate every person values. Consist of professional and knowledgeable human resources, it’s such a perfect combination to uphold a great leaderships among the team.


Placeholder

Experience

We adjusted more than 40 reputable clients, we’ve been deal with various condition and difficulties for any claims services.


Placeholder

Expertise

More than a decades in adjusters and claims world. We provides you a different perspective of claims assessment techniques.


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“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.” Sam Walton

Senior Management


Agus Cahyadi


President Director

1995 Graduated from Bogor Institute of Agriculturemajoring in Food & Chemistry Engineering.
Joined PT Sud-Chemie Indonesia, Research and Development Department.
1998 Joined PT Japenansi Nusantara as Loss Adjuster
2001 Promoted as Deputy Manager, PT Japenansi Nusantara.
2003 became a Senior Associate of Australian and New Zealand Institute of Insurance and Finance (ANZIIF).
2004 Founded Prima Adjusters in 2004.


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Arman Tarigan


Director

1990 graduated in Electrical Engineering from University of Sriwijaya
1991 he joined McLarens Indonesia as an adjuster
2004 Founded Prima Adjusters in 2004.


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Rezy Rizal


Commissioner

1988 Graduated from Bogor Institute of Agriculture, majoring in Forest Product Technology Engineering.
Joined Intracawood Manufacturing as Production & Planning Engineer and worked in their logging operation in East Kalimantan.
1990 Joined PT McLarens Indonesia, a leading multinational and the first joint venture Loss Adjusting Company in Indonesia as an Adjuster.
1999 Achieved the Indonesian Certified Adjusting Practicioner – ICAP qualification, he was among the first group of adjusters to obtain ICAP certification.
2000 he was promoted as manager of their property division on PT McLarens Indonesia.
Joined a leading insurance broking company as claim manager
2001 became a Senior Associate of Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and he is also a Certified Insurance Practitioner (CIP).
2004 Founded Prima Adjusters in 2004.


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Technical Advisor


Mark J. Barraclough

ACII FCILA FUEDI-ELAE FIFAA
Chartered Loss Adjuster - Chartered Insurance Practitioner

Mark started his Insurance career in 1984 with Norwich Union, Leeds. Two years later he joined a Major Loss Adjuster company where he gained extensive experience working throughout the UK on Catastrophe teams following major weather events. His first assignment overseas was in the Caribbean. After 12 years and 6 major Hurricane events he went back to the UK to manage a large North of England adjusting office. Mark recently returned overseas in 2009, largely to resume his interest in managing major losses within the Power and Energy sector. Most recently he worked in Saudi Arabia initially out of Al Khobar and subsequently Jeddah.
Mark now looks forward to utilising his 30 years experience in the growing Indonesian Insurance market.
In 2015, Mark passed Otoritas Jasa Keuangan (OJK) Fit and Proper Test.

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